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KHASTO RETURNS POLICY

 

Khasto has a flexible returns policy based on trust, and the law. You may return your purchased Khasto item within 14 calendar days after date of receipt, without providing any reason, and we will, depending on your request, change the product for a different colour or print free of charge, or refund the full purchase price, and if payed, also refund the cost for shipping from our stock to your address of delivery. Your shipment cost for returning the product will also be refunded fully when returning products that do not comply with our guaranteed high level of quality. Cost of shipment for returning products that are not damaged is not refunded.

If your Khasto purchase has a defect, please contact us in writing, prefferably by email, within 14 calendar days after receiving your package. 

How will you be refunded?

Your balance will be refunded within 14 days after you returned the items and informed us you want to be refunded instead of receiving a new product.Your refund will be payable with the same payment method you chose for purchase.

Do you need to pay for your return shipment?

Returns of products that do not comply with our guaranteed high level of quality are free of charge, which means that your shipment cost for returning the product will be refunded fully. Cost of shipment for returning products that are not damaged is not refunded. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.